Corporate social responsibility (CSR) performance covers a wide range of qualitative and quantitative information on the various social, environmental and economic aspects of ING's business.

This section contains CSR data that can be found in the 2003 ING in Society report, but also additional data that is not included in the report.

The information was gathered from an internal CSR questionnaire which was sent to the business units and divisions in 2003, as well as from the internal information system. The results provide an overview of how far different corporate social responsibility policies have been implemented worldwide at ING.

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